Training

Upcoming courses:

Introduction to service design in Government: remote training course (£600 ex VAT)

12-17 Oct, 2023

Making the financial case for Service Design: remote training short course (£350 ex VAT)

Fri 22 Sep 2023 12:00 PM - 2:30 BST

I love running training and I’m pretty good at it.

However, I believe that supporting and investing in community is the best way to build capability, but training courses come a close second. Get in touch if you’d like to talk about UCD communities.

Courses I can offer

Equity and justice

Power and privilege: Designing and building equitable services (1 day course)

User-centred design

Advocating for user-centred design (1 day course)
Introduction to user-centred design in Government (1 day course)
User-centred design induction (2 hour workshop)
How to be a designer in Government (1 day course)

Service design

Introduction to service design (1 day course)
Service design in practice (2 day course)
Service mapping practitioner level course (1 day course)
Trauma informed research (2 hour workshop)

Train the trainer