Training

Get in touch if you’d like to talk to me about your team or organisations’s training needs.

I can help you:

Understand your learning needs

Map the strengths and gaps of your team’s skill and knowledge
Benchmark the maturity of research and design in your organisation
Design learning interventions to support your strategic goals
Create and deliver bespoke training courses
Develop a programme of learning and support
Train the trainers to scale up learning
Help you build and support you design and research communities
Work with you to improve specific issues in your community
Support building equity, diversity and inclusion in your team

I’ve been developing and delivering training and learning experiences for over 20 years, training 1000s of people.

I believe that supporting and investing in community is the best way to build capability, but training courses come a close second. Get in touch if you’d like to talk about UCD communities.

Current courses

Equity and justice

Power and privilege: Designing and building equitable services (8 hours)

Training and facilitation

Workshop facilitation (3 hours)
Writing great training (8 hours)

Service design

Introduction to service design in Government (10 hours)
Service design in practice (3 days)
Service mapping practitioner level course (8 hours)

User-centred design

Advocating for User-centred design in government (10 hours)
Introduction to User-centred Design (UCD) in Government (1 day)
User-centred design induction (2 hours)
How to be a designer in Government (8 hours)